Long-Term Care Management
Assignment 2: Human Resources and Staffing Crisis at Blumberg’s Nursing Home
Blumberg’s Nursing Home (BNH) is a 100-bed Medicare and Medicaid certified facility in suburban Philadelphia, PA. The administrator recently terminated the facility’s Director of Nursing (DON), receptionist, and dietary aid for inappropriate conduct. They had all been involved in purchasing and using illegal substances on facility grounds. Facility staff, as well as many of the more lucid residents, have found out about the incident.
The charge nurse has been appointed interim DON. The human resource manager has sent a memo to all staff informing them of a mandatory staff meeting to discuss BNH’s code of ethics and to provide additional training on workplace culture. Because federal law requires that there be at least one (1) registered nurse on duty for a minimum of eight (8) hours a day, seven (7) days a week, and that the DON must be a registered nurse (RN) – which the interim DON is not – BNH is out of compliance.
Write a four to six (4-6) page paper in which you: (Cover and Reference Pages Not Included)
- Assess the immediate staffing needs at BNH. Prioritize the order in which BNH should fill the main unstaffed position(s). Justify your selection(s).
- Considering the reason behind the termination of the employees, formulate a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Explain your rationale.
- Per the text, an effective long-term care facility administrator must have both leadership and management skills. Propose at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale.
- Recommend a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Justify your recommendation.
- Use at least three (3) quality academic resources. Note: Wikipedia and other similar websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
- Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
- Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
- Differentiate the administrative functions of long-term care practices from those of other healthcare administrative services.
- Identify the factors that have led to the current realities of long-term care in the United States.
- Assess the various stakeholder groups of long-term care along with the nature of the relationship(s).
- Recommend how a company can use the Quality Indicator Survey to improve administrative practices.
- Use technology and information resources to research issues in long-term care management.
- Write clearly and concisely about long-term care management using proper writing mechanics.
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills.
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Assignment 2: Human Resources and Staffing Crisis at Blumberg’s Nursing Home |
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Criteria |
Unacceptable Below 70% F |
Fair 70-79% C |
Proficient 80-89% B |
Exemplary 90-100% A |
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1. Assess the immediate staffing needs at BNH. Prioritize the order in which BNH should fill the main unstaffed position(s). Justify your selection(s). Weight: 20% |
Did not submit or incompletely assessed the immediate staffing needs at BNH. Did not submit or incompletely prioritized the order in which BNH should fill the main unstaffed position(s). Did not submit or incompletely justified your selection(s). |
Partially assessed the immediate staffing needs at BNH. Partially prioritized the order in which BNH should fill the main unstaffed position(s). Partially justified your selection(s). |
Satisfactorily assessed the immediate staffing needs at BNH. Satisfactorily prioritized the order in which BNH should fill the main unstaffed position(s). Satisfactorily justified your selection(s). |
Thoroughly assessed the immediate staffing needs at BNH. Thoroughly prioritized the order in which BNH should fill the main unstaffed position(s). Thoroughly justified your selection(s). |
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2. Formulate a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Explain your rationale. |
Did not submit or incompletely formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Did not submit or incompletely explained your rationale. |
Partially formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Partially explained your rationale. |
Satisfactorily formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Satisfactorily explained your rationale. |
Thoroughly formulated a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Thoroughly explained your rationale. |
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3. Propose at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. Weight: 20% |
Did not submit or incompletely proposed at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. |
Partially at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. |
Satisfactorily at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. |
Thoroughly at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale. |
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4. Recommend a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Justify your recommendation. Weight: 20% |
Did not submit or incompletely recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Did not submit or incompletely justified your recommendation. |
Partially recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Partially justified your recommendation. |
Satisfactorily recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Satisfactorily justified your recommendation. |
Thoroughly recommended a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Thoroughly justified your recommendation. |
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5. 3 references Weight: 10% |
No references provided |
Does not meet the required number of references; some or all references poor quality choices. |
Meets number of required references; all references high quality choices. |
Exceeds number of required references; all references high quality choices. |
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6. Clarity, writing mechanics, and formatting requirements Weight: 10% |
More than 6 errors present |
5-6 errors present |
3-4 errors present |
0-2 errors present |