1) how political games are played at all organization levels by both managers and nonmanagers. Identify the purposes for which these games are played. Discuss an example that you experienced or know about.
2) in your experience which of the barriers to effective communication discussed in the chapter is responsible for the most communication problems? Which barrier is the hardest to correct?
3) risk is an inevitable part of decision making. Thinking back to an important career-related decision you made recently how much risk was involved in the decision? How did you go about weighing the risks associated with the possible outcomes? How much risk are you willing to tolerate to be successful in your career?
4) it has been suggested that good leadership is knowing when to take charge and when to delegate? How consistent is this with the various situational approaches discussed in this chapter?